Being promoted to manager is exciting and rewarding. However, it imposes a major responsibility, because of the influence and impact you now have on the lives of many people. As a new manager you will quickly assimilate some of the basic knowledge you need and actions you should put into practice in order to succeed.

Becoming a Successful Manager employs a teaching approach we call "The Discovery Method." Through practical exercises and thought-provoking questions, you will discover how to effectively manage others as successfully as you have managed yourself. While reading the book, you will feel like a mentor is by your side coaching you through difficult experiences and patting you on the back when you need it.

The following principles will guide you through the ongoing process of building a problem-solving culture and becoming a successful manager:

• Strive to create a departmental culture that enables
  people under your influence to be productive and to
  grow, wherever they are located.
  
  
• Surround yourself with people who are trustworthy
  and whom you respect, both personally and
  professionally.
  
  
• Establish and employ interpersonal and
  technological communication protocols that are
  effective for each member of your staff.

“This book presents common sense principles for interpersonal relationships between managers and subordinates that will result in the positive culture so necessary to foster success in today’s globally based, technology-driven business climate” 

Gerald M. McCarthy, clinical professor of management at the Brennan School of Business, Dominican University